Solutions

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View HTML emails in your BlackBerry

One of the pending enhancements to BlackBerry is the handling of HTML formatted messages.

There are third party applications dealing with this issue. Empower is one of them. Last week they released their HTML Email Viewer. You can download the beta version OTA pointing your BlackBerry browser to this page.

Before (original BlackBerry view):

Old style email viewer

After (using HTML Email Viewer):

New style HTML email viewer

Three thing to take into account:

1. There is an ‘empower options’ in the main level of the message mailbox. This is where you can change font size and background color.

2. If you have a long message and the message reverts back to text, you can click the wheel and press T to view again in html.

3. It’s a beta.

Enjoy.

Written by Jimmy on June 23rd, 2007 with no comments.
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How can I insure my BlackBerry?

Broken BlackBerryAccidents happen, that’s what insurance is for. If your BlackBerry is lost or damaged due to fire, theft, water damage or other causes, you will be glad to be covered by insurance.

If you are looking for a third party insurance company, you will find several options. Here you are a list to start your research:

http://www.mobileprotech.com

http://www.ez-protect.com

http://www.safeware.com

http://wirelesssafeguard.com

If you find any of these companies useful or you want to recommend any other, please let me know.

Written by Jimmy on June 21st, 2007 with no comments.
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BlackBerry event log

The BlackBerry has an event log which can be accessed with the key sequence:

ALT + LGLG

This can be helpful when diagnosing application or connectivity issues.

debug_mode.jpg

After the problem occurs, save a copy of the debug logs before synchronizing.

1. Click the track wheel and select Copy Day’s Contents.

2. Paste the content into the body of an email and send the message to yourself.

I hope you find it useful.

Written by Jimmy on May 31st, 2007 with no comments.
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Problem with Google Apps email account and BlackBerry

Google AppsGoogle Apps email accounts are treated differently from regular Gmail accounts. When setting up Gmail accounts in a BlackBerry device the @gmail.com domain flags the account as a Gmail account and specific backend setup for Gmail is done. However, with Google Apps email, the domain is @yourdomain.com and it isn’t identified as a Gmail account. The existing setup doesn’t provide a mechanism to specify that it’s a Gmail account and the specific Gmail support setup is not applied.

If you are having trouble receiving emails with Google Apps email accounts, when contacting your cell provider’s technical support mention GPOP. The email account has to be set up as a GPOP account which the BlackBerry service interfaces with.

Written by Jimmy on April 27th, 2007 with 6 comments.
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Upload MP3’s ringtones to your BlackBerry

Uploading a MP3 ringtone to your BlackBerry is not an easy quest: you have to prepare the MP3 clip for your device, upload it to some hosting service and download it.

With the service that Tuneusin.com offers, this is quite simple: you e-mail them the MP3 you want to upload to your BlackBerry, they convert it and they host it for you. For free.

Tuneusin.com is also offering the Ringtone Converter. For $14.99 (one time fee) you will have a nice piece of software to prepare your own MP3’s ringtones for your device, upload them to Tuneusin.com’s servers and download them to your BlackBerry.

Tuneusin.com

Written by Jimmy on April 10th, 2007 with no comments.
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Sync your BlackBerry with Google Calendar

GcalsyncGCalSync is a free open source application that allows you to carry your Google Calendar in your pocket! GCalSync will allow two-way synchronization between Google Calendar and your BlackBerry’s built-in calendar. Download events to your BlackBerry, or add an event on your BB and upload it to Google Calendar.

To install, visit http://wap.gcalsync.com with your BlackBerry’s browser or visit http://www.gcalsync.com to download the application if you prefer to install it via USB or Bluetooth.

If you prefer to try a paid solution, CompanionLink developed an alternative for you.

Written by Jimmy on April 10th, 2007 with no comments.
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